Movers of San Antonio is the Home of the $55 an Hour Moving Special!!!

Frequently Asked Questions

What Should I Look For In A Moving Company?

There are three major factors to check when hiring a San Antonio Moving Company. You want to make sure they are licensed, bonded and insured. Just because someone has a truck or trailer doesn't necessarily make them a mover. Many times these "companies" do not have the proper credentials or insurance. If something happens to your possessions, they will not have the adequate insurance to pay for any damage claims. If they do not have the proper registrations and licenses, they are operating illegally. If there is damage to your possessions, the process to claim on them becomes difficult if not impossible. You want to make sure that when you hire a moving company, they actually know what they are doing. Moving is a skill just like any other job. It takes experience to pack and load a truck to ensure that things don't shift and break. Hiring a good moving company like Movers of San Antonio will save you money. It will also save you time because the probability of dam age and having to file claims will decrease substantially.

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How Long Does It Take To Move?

This depends on many factors, such as the time of year, weather conditions, size of your shipment, time required to load and unload, and the direction and distance your shipment is traveling. With the help of Movers of San Antonio's computer-assisted dispatching system, pickup and delivery dates are scheduled according to the origins and destinations of individual shipments on the van, as well as shipment weight to ensure that your valuables arrive safely and on time.

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When Should I Call A Moving Company?

As soon as possible because we service all customers on a first come, first serve basis. Because we have some of the best rates and service in town we book up fast. Our busiest times are weekends, and the end of the month so call early and reserve your move today.

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Do I Need An Estimate?

A Movers of San Antonio agent will make an over the phone pre-move survey of your household goods to be transported. A pre-move survey is needed to determine the approximate cost of a move and the amount of van space your goods will occupy. Movers of San Antonio will compute the approximate cost and give you a written Estimate/Order for Service. An accurate estimate cannot be calculated without a visual survey of the goods to be moved. There is no charge for the estimate.

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Do My Appliances Need Special Attention?

Most refrigerators, washers, dryers, and other electrical or mechanical appliances require special servicing to ensure safe transportation. Any moving parts such as motors on major appliances, washer drums, icemakers should be securely fastened for shipment. Gas appliances need to be serviced and disconnected prior to your move.

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Can I Pack My Clothes In A Chest Or Dresser Drawers?

Yes. Lightweight clothing - sweaters, shirts, blouses, and lingerie - may be left in the drawers. Do not fill drawers with heavy items such as books, table linens or sheets, which can damage the piece of furniture during transit. Be careful NOT to leave fragile items, money, jewelry, watches or other valuables in the drawers, as well as anything that might spill or leak.

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Does Movers of San Antonio do flat rate moves?

We don't do flat rates moves because there are often items that are not listed on original shipping list. This causes additional unexpected charges during the move which often causes hardship for the customer. Since we charge on a hourly basis, it is easier for the customer to pick and choose which items are most important to move.

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What if something breaks?

All moves are automatically covered by the standard liability (valuation) for the industry, which is $0.60 per pound per article. This amount will typically cover the costs required to repair damaged items, but not replace them. Certain items you have may not be adequately covered under this option. Another alternative is to purchase extra coverage through our third party provider or move the valuable or delicate items yourself instead. Example: A 100lb dresser is scratched or falls down a stair case and shatters into a million pieces. The payout would be 100lbs x .60cents/lb = $60.00. Boxes that the company does not pack cannot be claimed on unless there is obvious crushing do to mishandling so please make sure to keep the original packaging and let your movers know right away. Depending on the extent of the damage other factors Mover of San Antonio also reserves the option to send a repair man out in-place if a weight payout. Sometimes this works out better for both parties.

This is already carried by Movers of San Antonio and there is no cost to the customer for this.

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Does Movers of San Antonio offer additional coverage?

Yes. Moving companies are allowed to accept a higher liability then standard valuation and charge for such additional liability valuation. This is NOT insurance coverage. This is a cheaper alternative to full value insurance coverage that will basically pay out to fix or repair items. With this coverage we will try to fix, repair or replace any item that is damaged. If all else fails min payout will be $1.00/lb per item. (MofSA decides)

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What about Tipping?

Like cab drivers and waitresses, it is customary to tip movers, but it is completely up to you. If you feel the movers worked hard and took care of you, then a tip is greatly appreciated.

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Is there anything Movers of San Antonio doesn't move?

We are unable to move jewelry, medications, or firearms. No flammable, caustic, or toxic items. Lawnmovers and weedeaters must be drained of fuel and oil.

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